New service coordinator onboarding

Build your first-year training plan

If you are a new Service Coordinator working at a HUD property, you are required by HUD to earn 36 training contact hours in your first year and 12 hours every year after that. Use the path below as a practical starting point for building those hours.

36 contact hours required in year one
12 contact hours required annually after that
5 recommended steps to get started

Recommended sequence

Follow these five steps

These options combine AASC membership, foundational coursework, the PSC program, and continuing education opportunities that can help you build momentum in your first year.

1 Join AASC

Become a member of the American Association of Service Coordinators (AASC) so you can take advantage of member pricing and program resources.

2 Take the Service Coordinator Foundations Series

Start with the Service Coordinator Foundations Series to build the baseline knowledge expected for the role.

3 Complete the PSC Program

Work through the Professional Service Coordinator (PSC) Program, which provides 18.75 training contact hours and a strong professional development path.

4 Add Weekly Webinar Hours

Supplement your training plan with AASC’s regular webinars, which typically provide 1.5 training contact hours per session.

5 Attend the Annual AASC Conference

Plan to attend the AASC National Service Coordinator Conference, which can offer up to 17 CEUs.

More training options

Continue building hours online

Additional online opportunities are offered by The Ohio State University Office of Geriatrics and Gerontology:

Keep exploring

Stay connected to the field

Find more information about being a Service Coordinator through the American Association of Service Coordinators.