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AASC Professional Service Coordinator Program

Frequently Asked Questions

Many questions are already answered in the FAQs listed below. If you do not find an answer, please contact the Program Staff.

Click a question below for detailed answers and information.

Getting Started

3 questions

How do I get started?

What qualifications do I need to complete the program?

Are there any required prerequisites before starting or completing the PSC program?

Registration & Identity

1 questions

I registered on the PSC website using a name other than what is on my driver's license. Can I still take the exam?

Program Requirements & Completion

3 questions

How long do I have to complete all the requirements for the program?

What if I cannot complete the modules within the allotted two-year time frame after registering for the program?

What if I am unable to take the Comprehensive Exam within the allotted one-year timeframe after completing the twelve core modules?

Exams & Certification

3 questions

Where is the Comprehensive Exam offered?

​​​​​​​What if I don't pass the Comprehensive Exam the first time and need to re-take it?

Who issues my certificate once I complete all the requirements of the program? Does it mean I am "certified" or have a different licensure status?

Renewal & Continuing Education

2 questions

​​​​​​​What if I am unable to meet the PSC Renewal Program requirements and my PSC designation expires?

How many continuing education hours will I need each year to keep my PSC designation active?

Access & Usage

1 questions

​​​​​​​I completed the module and would like to refer to it from time-to-time, or print parts for future use/reference. Am I allowed to do this?

Support & Troubleshooting

1 questions

​​​​​​​If I have a problem, who should I contact?

Transfers & Employer Purchases

2 questions

I purchased the program at the discounted bundle rate, but I am unable to complete the requirements. Can I transfer the program to someone else?

What if my employer paid for the program for me? Can another service coordinator at my place of work use any remaining uncompleted modules?