Learning module

Professional Conduct and Ethical Standards

2 contact hours 5 learning objectives

The Professional Conduct and Ethics Module addresses ethical standards such as establishing professional boundaries and conduct, commitment to the resident/client, self-determination, privacy and confidentiality, informed consent, and respect.

It also examines commitment to the employer, the importance of complete communication while considering disabilities, ethnicity, and religion, and the dimension and scope of family caregiver involvement.

Browse All Modules See the Full Bundle

What You'll Learn

Module objectives

  • Lay the framework for understanding values and how they relate to ethics.

  • Define ethics in a manner that is easy to understand.

  • Define the parameters of ethics within the context of service coordination.

  • Demonstrate the core values of the service coordinator profession.

  • Develop an understanding of the context of ethical dilemmas.

Table of Contents

Module sequence

  1. Module Home

    This introduction outlines professional conduct and ethics topics for service coordinators. It names boundaries, self-determination, privacy, informed consent, respect, communication, and family caregiver involvement.

  2. Objectives

    Review the learning objectives for this module. Use them to focus on the knowledge and skills covered in the sections that follow.

  3. Background

    This section introduces professional conduct and ethical issues in service coordination. It connects personal values, professional values, resident needs, and ethical decision-making.

  4. Core Values and Ethics

    This lesson introduces AASC core values, ethical standards, and ethical principles such as autonomy, beneficence, justice, and non-maleficence. It includes a resident scenario, everyday examples, and a section-review question.

  5. Personal Values and Experiences

    This section examines how personal values and experiences relate to professional conduct. Learners will encounter reflection material, examples, and a section review.

  6. Personal Values and Professional Ethics

    This section explores how personal values can interact with professional responsibilities. It uses scenarios and guidance to examine ethical conflicts and professional responses.

  7. Commitment to Resident or Client and Self-Determination

    This lesson examines commitment to residents or clients, professional boundaries, and self-determination. It includes a section-review question and references professional codes of ethics.

  8. Confidentiality and Informed Consent

    This section addresses confidentiality and informed consent. Learners will encounter related guidance, examples, and a section review.

  9. Professional Issues

    This section examines professional responsibilities in housing services. It covers competence, qualifications, cultural competence, respect, and commitments to an employer.

  10. Ethical Dilemmas

    This lesson defines ethical dilemmas as conflicts among professional duties and values. It presents decision-making tools, consequences, and a section-review question.

  11. References

    This section provides references for the Professional Conduct and Ethical Standards module. Learners will find the sources cited in the module.

  12. Post Test

    Complete the module post-test to check your understanding of the material. Use the results to identify topics you may want to review.

  13. Evaluation

    Share feedback about the module and your learning experience. Complete this evaluation as you finish the module.

  14. Certificate

    Access your certificate after completing the required module activities. Use this section to view or download documentation of completion.